OpenAI faces scrutiny in the US after a 16-year-old’s suicide was linked to ChatGPT, with the family filing a wrongful death lawsuit. The company plans updates to improve ChatGPT’s handling of sensitive situations, including connecting users to therapists and introducing parental controls for teens. OpenAI acknowledges chatbot shortcomings and aims to enhance safeguards, while legal and industry concerns grow over AI’s role in emotional support.
